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Privacy & Cookies Policy

Online Privacy Policy

This Privacy Notice describes how Hemanext, Inc. and its affiliates and subsidiaries (collectively “Hemanext”,” “our,” “us” or “we”) collect, use and share personal information about you (“Information”) on Hemanext.com (“Website”) and what privacy choices we offer you when you use this Website, email notifications, social media, and other online services offered through this site (the “Services”). It also explains your rights and options around how we use your personal information.

For the purpose of the General Data Protection Regulation (EU) 2016/679 (“EEA GDPR”) and the Data Protection Act 2018 (“UK GDPR”), to the extent applicable, Hemanext acts as controller for the personal information that is processed when you access our Website or related Services.

By accessing or using our Services, you confirm that you understand the use of your Information in accordance with this Privacy Notice, which is incorporated into our Terms of Use. If you do not understand this Privacy Notice or have any questions regarding the collection, use, or disclosure of your Information by Hemanext, please reach out to us by using the contact details found at the end of this Privacy Notice.

Please note, Hemanext may have other unique privacy policies that apply to certain specific situations, such as privacy notices that cover data processing activities related to your role as a participant in a clinical trial or study. To the extent those policies or notices apply and conflict with this Privacy Notice, those policies govern our interactions with you.

Information Collection and Use

Through your use of the Services we may collect Information from you, including:

  • Personal Identifiers: Your name, e-mail, CV, phone number, email address, company or organization, or online identifiers such as device ID or cookie ID, for example, when you apply for a job with us.
  • Medical Information: Healthcare providers that you have visited, the reasons for your visit, the dates of visits, health care preferences, and other medical and health information that you choose to share with us.
  • Commercial Information: Financial transaction history, financial account number, user account logs, records of services provided, requested documentation, or customer service logs.
  • Professional or Employment Information: Employer, job title, academic or research expertise or interests, academic position or title, or affiliated academic institution or entity, for example, when you apply for a job with us.
  • Educational Information: Information about education history or background, for example, when you apply for a job with us.
  • Analytical Information: Pages viewed, referring web page, e-mails from us that you opened, browser type, operating system, IP address, and device information.
  • Non-personal Information: Information that does not identify you by name or individually, such as aggregated data, and/or pseudonymized personal data
  • Public Information: We may also collect publicly available information about you from third-party sources, such as the postal service for shipping address verification.

Information We May Generate

In addition, we may generate the following categories of personal data about you in the context of your interactions with us:

  • Records of our interactions with you; and
  • Internal notes, including notes about your inquiry into our programs and services.

Information We Receive from Third Parties

We may combine the information we collect from you with information that we receive about you from other sources, including:

  • Public and private databases
  • Business partners and service providers
  • Recruiters or references for job applicants and
  • Other users with whom you are connected via the Services.

For example, we receive your information, including online identifiers, from our marketing partners in order to provide various marketing, advertising, and customer support Services directly to you.

We use your Information for the following purposes:

  • Providing Services: We use your Contact Information to respond to your inquiries and fulfill your requests with your consent.
  • Analytics: When you use the Services, we use cookies to collect and use Analytical Information to continually improve your experience with our Services and to tailor our communications to you with your consent.
  • Hemanext Notifications: We use your Information to provide you with Hemanext news and updates that you have signed up to receive. You can unsubscribe from these notifications at any time by following the unsubscribe instructions included in our communications to you.
  • Recruiting, hiring, performance and talent management.

We may also use your Information in other ways that are consistent with the above-described purposes and to otherwise administer the Services.

Cookies

Purposes of cookie use

With your consent, we use “cookies,” a small text file transferred to your device, along with similar technologies, like internet tag technologies, web beacons, and embedded scripts, to help provide you a more personalized user experience with our Services. These technologies are used to:

  • Make the user experience more efficient and remember your preferences.
  • Help us understand and improve how visitors use our Services, including which of our pages and products are viewed most frequently.

Web Beacons

The Services or the emails that you receive from Hemanext may use an application known as a “web beacon” (also known as a “clear gif” or “web bug”). A web beacon is an electronic file that usually consists of a single-pixel image. It can be embedded in a web page or in an email to transmit information, which could include Information. For example, it allows an email sender to determine whether a user has opened a particular email.

All our cookies

Our Cookie Settings sets out the different categories of cookies that the Website uses and how we use them. You can review and make changes to your cookie settings at any time by accessing the Cookie Settings. You may withdraw your consent by amplifying the Cookie Settings.

Website (Browser) opt-out

The Options/Settings section of most internet browsers will tell you how to manage the cookies and other technologies that may be transferred to your device, including how to disable these technologies. You can disable our cookies or all cookies through your browser settings, but please note that disabling cookies may impact some of our Website’s features and prevent it from operating properly.

Some web browsers incorporate a “Do Not Track” feature that signals to Websites you visit that you do not want to have your online activity tracked. Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, our Website does not currently interpret, respond to, or alter its practices when it receives “Do Not Track” signals.

Mobile App Opt-Out

To limit interest-based advertising on your mobile device, you can review and adjust the settings provided by your device manufacturer, such as “Limit Ad Tracking” for iOS or “Opt-out of interest-based ads” for Android.

For further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, please visit allaboutcookies.org and youronlinechoices.eu.

Google Analytics and Adobe Analytics

With your consent, we also allow third parties to place cookies on your device through the Services to help us understand and improve how visitors use our Services, including which of our pages and e-mails are viewed most frequently. We partner with Google Analytics and Adobe Analytics for this purpose. To opt-out of tracking, you can install the Google Analytics opt-out browser add-on and you can opt-out of Adobe Analytics.  If you are in the European Economic Area (the “EEA”) or the United Kingdom (the “UK”), the information generated by the cookies about your use of this Website will be transferred to servers in the United States, where the level of data protection is not considered equivalent to the EEA, and stored there.

Analytics / log files

We gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, or to improve marketing, analytics, or site functionality.

We use mobile analytics software to allow us to better understand the performance of the Website. This software may record information such as how often you use the Website, the events that occur within the website, aggregated usage, and performance data. We do not link the information we store within the analytics software to any information you submit through the Website.

Information Shared with Third Parties

We only share your Information with companies, organizations, and individuals outside of Hemanext as described below:

  • Affiliates. We may share your Information with Hemanext’s affiliates in the United States and worldwide in the normal course of business, where the level of data protection is not considered equivalent to the EU. We transfer your Information throughout the Hemanext companies globally with your consent.
  • Service Providers. We may share your Information with affiliated and unaffiliated companies that perform tasks on our behalf related to our business. Such tasks include analyzing site usage data, customer service, electronic and postal mail service, and social and other media services. We may also share information to enforce our terms and conditions, including investigations of potential violations thereof, to protect our operations or those of any of our affiliates, to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others and to allow us to pursue available remedies or limit the damages that we may sustain.
  • Third-party service providers only receive your Information as necessary to perform their role, and we instruct them not to use your Information for any other purposes. If you are an individual in the EEA or the UK, the legal basis for this processing operation is our legitimate interest to offer our Services for which we require the use of Service Providers.
  • Third country competent authorities: We may share your personal data under applicable law in third countries to comply with legal process, and to respond to requests from public and government authorities including public and government authorities. If you are an individual in the EEA or the UK, the legal basis for this processing operation is our legitimate interest to comply with legal obligations.
  • As Required or Appropriate by Law. We will use and disclose your Information as necessary or appropriate:
    • under applicable law, including laws outside your country of residence, to comply with legal process, and to respond to requests from public and government authorities including public and government authorities in the European Union, Iceland, Lichtenstein and Norway;
    • to detect, prevent or otherwise address fraud, security, or technical issues.

Accessing the Services from Outside the United States

This Website is owned and operated by Hemanext in the United States (US). Information collected through the Services is stored on servers in the US. When visiting this Website from a country other than the US, this will result in the transfer of personal data across international borders. You consent to the collection, use, and disclosure of your information as described in this Privacy Notice, including to the transfer of your information to Hemanext in the US and other countries where Hemanext and its affiliates and partners operate and where the level of data protection may not be equivalent to the EEA. You may withdraw your consent at any time by contacting us. We ensure that appropriate safeguards are implemented to provide an adequate level of data protection.

Rights regarding your personal information

Data rights in certain jurisdictions

Persons in certain jurisdictions (e.g., the EEA / UK) may have rights under data protection laws that may apply to the personal information we hold about those persons and which they may exercise subject to the limitations under applicable law such as the EU GDPR or UK GDPR. These include for the EEA and UK the rights:

  • To request access to your personal information;
  • To request rectification of inaccurate or incomplete Personal Information;
  • To request erasure of your Personal Information (a “right to be forgotten”);
  • To restrict the processing of your Personal Information in certain circumstances;
  • To help protect your privacy and maintain security, we may take steps to verify your identity before we can action your request;
  • To object to our use of your Personal Information, such as where we have considered such use to be necessary for our legitimate interests and/or in the case of direct marketing activities;
  • To exercise your rights as set out above or to make a complaint or submit an inquiry about our privacy practices, please contact us using the contact details in the “Contacting Us” section of this privacy notice;
  • Where relevant, to request the portability of your Personal Information to a third party;
  • Where you have given consent to the processing of your Personal Information, to withdraw your consent;
  • To lodge a complaint with the competent supervisory authority of your country of residence. You may find a list of the contact details of competent authorities in the EEA here: https://edpb.europa.eu/about-edpb/about-edpb/members_en. for the UK: https://ico.org.uk/

Notice to California Residents – Your California Privacy Rights

This section supplements the description of our information collection and sharing practices elsewhere in this Policy to provide certain disclosures to California residents whose personal information Hemanext processes pursuant to the California Consumer Privacy Act (“CCPA”).

Please note that these disclosures do not apply to information that is not processed under the CCPA. During the preceding 12 months, Hemanext has collected, used, and shared the categories of personal information described above in this Privacy Notice. For example, this may include identifiers (e.g., email addresses, IP addresses, and mobile device identifiers), health information, demographic information, geolocation information, and internet or other electronic network activity information. This may also include inferences we draw from the other information we collect. See the other relevant sections of this Privacy Notice for more details.

Under the CCPA, California residents may have the right to request that a business that collects consumers’ personal information give consumers additional transparency and access to the specific pieces of personal information that the business has collected about the consumer. If you are a California resident, you may request that we disclose to you the following information covering the 12 months preceding your request:

  • The categories of Information we collected about you and the categories of sources from which we collected such Information;
  • The specific pieces of Information we collected about you;
  • The business or commercial purpose for collecting Information about you; and
  • The categories of Information about you that we otherwise shared or disclosed and the categories of third parties with whom we shared or to whom we disclosed such Information.

California residents also have the right to submit a request for deletion of information under certain circumstances. Please note that these rights are not absolute. For example, we may not delete information we are required to retain for regulatory reasons, certain internal business purposes, or where otherwise provided for by law. In addition, we will not respond to a request if we cannot verify you as the requestor.

If you would like to discuss or exercise these rights, please contact us at the details below. We encourage you to contact us to update or correct your Information if it changes or if the Information we hold about you is inaccurate. We may contact you if we need additional information from you in order to honor your requests.

Please note that we may require additional information from you in order to honor your request, and there may be circumstances where we will not be able to honor your request. For example, if you request deletion, we may need to retain certain Information to comply with our legal obligations or other permitted purposes. We will only use Information provided in a verifiable consumer request to verify your identity or authority to make the request. If you are submitting a request through an authorized agent, the authorized agent must provide us with your signed written permission stating that the agent is authorized to make the request on your behalf. We may also request that any authorized agents verify their identity and may reach out to you directly to confirm that you have provided the agent with your permission to submit the request on your behalf. Consistent with California law, if you choose to exercise your rights, we will not charge you different prices or provide different quality of services unless those differences are related to your information or otherwise permitted by law.

California law requires that a business provide in its privacy notice a list of the categories of Personal Data it has in the preceding 12 months (1) disclosed for a business purpose, and (2) disclosed in exchange for valuable consideration (considered a “sale” under California law, even if no money is exchanged), as well as the categories of third parties to whom each category of Personal Data was disclosed or sold. In accordance with California law:

Categories of Information disclosed for our business purposes:

Personal identifiers
Commercial information
Internet or other electronic network activity information
Geolocation Information
Professional or employment-related information
Education information
Medical Information

Categories of third parties to whom this information was disclosed

Hemanext’s affiliates and service providers
Hemanext’s affiliates and service providers
Hemanext’s affiliates and service providers
Hemanext’s affiliates and service providers
Hemanext’s affiliates and service providers
Hemanext’s affiliates and service providers
Hemanext’s affiliates and service providers

If you reside in California and have provided your Information to us, you may request information once per calendar year about our disclosures of certain categories of your personally identifiable information to third parties for their direct marketing purposes. Such requests must be submitted to us in writing at:

Hemanext Inc.
99 Hayden Avenue, Building B, Suite 620
Lexington, Massachusetts 02412
United States of America

Security

We maintain commercially reasonable safeguards to help protect your Information, including assuring that service provider who access or handle Information on our behalf maintain such safeguards. However, no method of Internet transmission or electronic storage is completely secure or error-free, so we cannot guarantee absolute security. It is important for you to protect against unauthorized access to your password and to your devices. Be sure to sign off when finished using a shared computer. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us.

Children’s Information

The Services is not intended for or directed to individuals under the age of sixteen (16). We do not direct the Services to, nor do we knowingly collect any Personal Data from, children under thirteen (13). If a parent or guardian becomes aware that his or her child has directly provided us with Information, please contact us by using the contact information below.

Retention

We will retain your Information as long as we have a relationship with you. When deciding how long to keep your Information after our relationship with you has ended, we take into account our legal obligations, including, for example, fraud prevention, dispute resolution, investigations, and enforcement of our Terms of Use.

Contacting Us

If you do not want to receive Hemanext Notifications, please use the unsubscribe method provided in our e-mails. If you have any questions about this Privacy Notice, please contact us:

Hemanext Inc.
ATTN: Privacy Office
99 Hayden Avenue, Building B, Suite 620
Lexington, Massachusetts 02412
United States of America
Phone: +1 (781) 301-7474
Email: info@hemanext.com

Changes to this Privacy Notice

We may update this Privacy Notice from time to time. Please check the “Last Updated” at the bottom of this page to see when this Privacy Notice was last revised. Unless otherwise noted, any changes we make to this Privacy Notice will become effective immediately once posted on this page. If we make any revisions that materially change the ways in which we process your Information, we will notify you of these changes before applying them to that Information. For example, may notify you by email or other reasonable means, including through notifications on the Service. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you.

Last Updated: March 16 2022

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